null
  Loading... Please wait...

Payment Option

Payment methods we accept:

Peacockinkjet.com accepts American Express, MasterCard, Visa and PayPal. You can use debit and check cards issued by the companies above as well as their standard credit cards. For instance, if you are paying with a Visa Check Card, please select Visa from the drop-down menu during checkout when indicating the card type.

We also accept corporate purchasing cards as payment. These cards are typically used by corporations and institutions to better track purchases.

We do not accept international wire transfers, money orders, personal checks, cashiers checks or any other payment method not listed above. We do not ship COD. We are unable to apply manufacturers coupons.

If you are a school requesting open terms, please see "How can Schools send a Purchase Order?"

When will I be charged for my order?


Since we do not think you should pay for your order until it is actually on its way, Peacockinkjet will not charge you until your products are actually shipped.

If you have ordered multiple items and they are shipped in different packages, you may see separate charges. In this case, you will only be charged for shipping once and the separate charges will add up to your original total.

Debit cards - We do authorize funds from your account as soon as you place an order, which may affect the available funds in debit accounts. With most banks, these authorizations will usually reflect as a "pending" transaction until your order ships and is officially billed.

Please be sure to provide the exact billing address and telephone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Payment notification of Authorization: it is not a double charge!

When you place an order online, an authorization is automatically generated on your card statement to secure the funds for the merchant until the actual charge takes place. Your credit/debit card has not been charged at this point. You will only be charged at the time of shipment. In case you see two transactions on your statement, one of them will drop within 1-3 business days depending on your credit/debit card company policies. The first one is just an authorization; the second one is the actual charge.

Troubleshooting Failed Authorizations and Payment Declines


To protect your security and privacy, your bank cannot provide Peacock Ink-Jet with information on why your payment was declined. Our Customer Service can help you verify if you entered your payment information correctly on your order. If there are no errors and the problem persists, you will need to contact your bank directly.

Contact your bank to resolve other payment issues even if:

  • You have successfully used the same payment method on a previous order.
  • Part of your order has already been charged and shipped successfully.
  • You have funds available in your bank or credit account to cover the order cost.


You may take the following steps to resolve payment issues:

  • Verify the payment information entered on your order. Did your billing address change recently or did you get a new card with a new expiration date? If you used a payment method on Your Account already, you may simply need to update some of the information. If you entered a new payment method, make sure you entered the number and other information correctly.
  • Contact your bank about payment security policies. Your bank may flag any unexpected activity on your account. This includes first-time orders and high-value purchases, regardless of the amount of funds available (or credit limit). Your bank may require your verbal authorization to proceed with a transaction.
  • Contact your bank about daily withdrawal or purchase limits. Most banks have limits on how much money can be charged or accessed in a single day. If you exceed this daily amount, your bank may block your account from any further activity regardless of available funds in the account. Your bank may require you to request a higher purchase limit to complete the transaction.
  • Contact your bank about payment authorizations and reserved funds. When you place an order with us, we contact your cards issuing bank to confirm that your credit card has a valid number and has not been reported as lost or stolen. This is communicated via a full authorization for the amount of the purchase.


If you make changes to your order, cancel items, or a multiple-item order ships in more than one shipment, your card may be authorized for each change and funds may be reserved against your account for each authorization.

Some banks have been known to hold these authorizations for 7-10 business days. If your payment is declining due to lack of available funds, contact your bank to confirm if the reserved funds are authorizations, verify for how long they hold authorizations, and request that they remove any extra authorization to free up funds in your account.

  • Submit an alternate payment method for your order. If you are unable to resolve the payment issue with your bank in a timely manner, you are always welcome to change the payment method on your order to another card.

Which taxes do you collect for each province?

The tax rate depends on factors like destination of the shipment and type of product. All items shipped to Canadian destinations are subject to the Canadian Goods and Services Tax (GST) at 5%.

In most provinces a provincial retail sales tax (PST) is applied on many goods and services. Its rate varies from province to province. In the provinces of Nova Scotia, New Brunswick, Newfoundland and Labrador, Ontario and British Columbia the PST is combined with the federal goods and services tax (GST) in a single harmonized sales tax (HST).

In the provinces of Manitoba and Ontario, the PST is called the retail sales tax or RST. In British Columbia, the provincial sales tax is called the Social Service Tax.

Tax rates for each province are indicated below:

Province GST/HST Rate (%) PST Rate (%) Combined Rate(%)
BC 12 n/a 12
Alberta 5 n/a 5
Saskatchewan 5 n/a 5
Manitoba 5 7 12
Ontario 13 n/a 13
Quebec 5 9.5* 14.5*
New Brunswick 13 n/a 13
Nova Scotia 15 n/a 15
Newfoundland & Labrador 13 n/a 13
Prince Edward Island 5 10* 15.5*
Northwest Territories 5 n/a 5
Nunavut 5 n/a 5
Yukon 5 n/a 5

* In Quebec and Prince Edward Island the QST/PST is calculated on the selling price plus GST. Since you are also charged QST/PST on GST, the combined rate is higher.

 

Can an out-of-province vendor charge PST?


When taxable goods and services are sold and shipped to out-of-province customers, the sales tax that applies in the customers province or territory is generally applicable. Peacock Ink-Jet is duly registered as a Provincial Sales Tax Vendor with each of the provinces which require registration, collecting and remitting sales tax accordingly.

When goods are sold at a discounted price, how do you apply tax?


Tax is calculated on the total selling price of each individual item. Therefore, when goods are sold at a discounted price, tax applies to the reduced price paid by the purchaser. In accordance with applicable tax laws, the total selling price includes item-level discounts, order-level shipping & handling charges and order-level discounts. For the purpose of computing QST/PST in Quebec and Prince Edward Island, the total selling price also includes any GST applicable to the total selling price.

Who is ultimately responsible for collecting and paying PST, the vendor or the purchaser?


Although the consumer pays the tax, businesses are generally responsible for collecting and remitting it to the government. The vendor is expected to register as a Provincial Sales Tax Vendor with each of the provinces they do business with and will be expected to collect and remit the sales tax accordingly.

How can Schools send a Purchase Order?

Here at Peacock Ink-Jet we take pride in providing schools with superior service and rock-bottom pricing on printer ink and toner cartridges.
We have a dedicated customer service representative staying by 5 days a week to assist you.

Instructions for Schools & Universities:

Fax your Purchase Order to 416-767-3844 or email it to sale@peacockinkjet.com
Please make sure your Purchase Order includes the following:

  • Name of School / University
  • Name, phone and fax number of contact person
  • Full shipping and billing addresses
  • E-mail address (to send you the order confirmation and tracking number)
  • PO number
  • Items you wish to order, including our part number or the OEM part number, quantity, and if possible your printer brand and model.

 

Coupons, Promotions and Rebates


How do I get a coupon code?
Weekly promotions appear on our homepage. You may choose among the various coupon codes we offer, but make sure to choose wisely as you can only use one coupon per order.

If you would like to get our promotions and coupons via email, you may subscribe to our weekly newsletter. On the bottom left-hand side of our homepage, you will see an orange box that reads "Weekly newsletter". Enter your email address and hit "Sign up".

How do I apply a coupon code?
On the "Review and Submit" step of your order, you will see a field to enter a Coupon/Promo Code. Type it in and hit "Apply". Its that simple!

Coupons and Promotions Policies:

  • All coupons are limited to one coupon per order.
  • Coupons are not valid after your order has been shipped. We charge orders at the time of shipment, so if your order has been dispatched, we can no longer apply a coupon code.
  • Coupons and promotions are issued with expiration dates and are valid while supplies last.
  • Each coupon has different requirements and discounts. Dollar-off coupons may have minimum purchase amounts. Percentage-off and shipping coupons may have maximum dollar values. All requirements must be met to receive your discount.
  • Some coupons are valid only on certain products.
  • Coupons cannot be replaced if the code is lost or stolen.
  • Dollar-off or percentage-off coupons are applied to the merchandise subtotal before any shipping charges or taxes have been applied.
  • If you cancel or return item(s), this may change or void coupon discounts applied to your order. This happens when the cancellation or return causes the merchandise subtotal (before any shipping charges or taxes have been applied) to fall below the minimum requirement.
  • If you return an item that was purchased with a coupon, you will be refunded only the amount you paid (that is, the price of the item, less the coupon value).

Rebate Policies:
Rebate forms are provided for viewing purposes and to print out for submission. Please follow the instructions for rebates supplied by the product manufacturer. Peacock Ink-Jet is not responsible for acceptance or denial of your rebate submission. Please contact the rebate provider for more details.

Terms and conditions vary per rebate and are determined by the manufacturer offering the rebate. In order to claim your rebate, follow the instructions listed on the rebate form. Please refer to the manufacturer offering the rebate for questions regarding the rebate form, its instructions, or the status of your rebate.

Categories

Recent Updates